PRACTICAL INFORMATION FREQUENTLY ASKED QUESTIONS

You have questions

Should we say « Avoria » or « Avoriaz »?
Find out all you want to know about the resort by visiting our « History » page, right >>Here<<
How do the sleighs and snow vehicles of Avoriaz operate?
Check out information and fares >>Here<<
How are arrivals and départures organised in Avoriaz 1800?
For a hassle-free arrival, follow the guide >>Here<<

Where is the Prodains express cable car?
The bottom station is in the Ardoisière valley (Geolocation >>Here<<) and the top station at 1800m is on Place Jean Vuarnet (Geolocation >>Here<<)
How do I get to Morzine?
The Prodains express cable car takes you to the Morzine valley in just 4 minutes (See times and fares >>Here<<). You can then catch a local shuttle bus to Morzine centre (See timetables and fares >>Here<<).
How do I get to Thonon-les-Bains and Cluses?
Check out our list of taxi and transfer services >>Here<< or the list of bus services >>Here<<.
How do I get to Geneva?
Check out our list of taxi and transfer services >>Here<< or the list of bus services >>Here<<. From Thonon-les-bains you can also get to Geneva on the Léman Express. Find more details >>Here <<).
How can I get real-time information about road conditions?
Find road and traffic information >>Here<<
How do the sleighs and snow vehicles of Avoriaz 1800 operate?
Check out information and fares >>Here<<

How do I order a lift pass online?
Go to www.skipass-avoriaz.com
Where can I purchase or collect my lift pass once at the resort?
Find sales outlets and opening times >>Here<<
Which slopes/lifts are open today?
See real-time information on openings/closures >>Here<<

How do I order my ski pas online ?
Go to www.skipass-avoriaz.com
Is there a pass for strollers ?
Yes, hikers can use certain lifts. Information >>here<<
How does the Multi-Pass work ?
The Multi-Pass offers unlimited access to numerous activities in all the Portes du Soleil resorts and discounts on some others. There are Multi-Pass formula to suit everyone :
– The Multi-Pass Sojourn (2 €/day and per person only, for a minimum stay of 2 days). It is aimed to people staying at a Multi-Pass host ;
– The Multi-Pass Day (11€/person for the day). It is aimed at people who do not sojourn at a Multi-Pass host ;
– The Multi-Pass Season (75€/person). It is aimed at peoples who reside near the Portes du Soleil.
Find all information >>here<<
Where can I purchase or collect my pass in the resort ?
Find the points of sale and their timetables >>here<<
Which tracks/ski lifts are open today ?
Find the openings in real time >>here<<
Can I go to Switzerland with the ski lifts in summer ?
Yes, you can. Reach the green mountain pastures of Switzerland by alternating between chairlifts and short and easy walks.

What activities and events are happening this week?
See our calendar for upcoming events >>Here<< and check out our daily activities programme to find out what’s happening >>Here<<
Are there any walking/snowshoeing trails?
Yes, discover our pedestrian trails and lifts >>Here<<
I don’t ski, what else is there to do at the resort?
Check out our full list of activities >>Here<<
What can we do when the weather is bad?
Find all our indoor activities >>Here<<

What are this week activities or events ?
Our schedule presents the events to come >>here<< and the program of activities tells you more about the daily activities >>here<<
Do you have walking trails ?
Yes, find the itineraries and pedestrian lifts >>here<<
What to do in the resort during summer ?
Find a list that gathers all our activities >>here<<
What activities do you offer in case of bad weather ?
Find all our indoor activities >>here<<

Where is the lost property office?
For lost and found items, please go to the Municipal Police Station, every day from 6 pm to 7 pm. (Tel : +33 (0)6 20 85 65 17 or +33 (0)4 50 74 65 60 7 days a week)